Shipping policy
Shipping Policy
Last updated: 16.3.2026
Thank you for shopping with us. Below you will find information about our shipping process, delivery times, and related policies.
Order Processing
All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays.
If we experience a high volume of orders, processing times may be slightly delayed. If there is a significant delay in shipping your order, we will contact you via email.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
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Domestic shipping: 3–7 business days
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International shipping: 7–21 business days
Delivery times are estimates and may vary depending on the shipping carrier and destination.
Shipment Confirmation & Order Tracking
Once your order has shipped, you will receive a shipment confirmation email containing your tracking number. Tracking information typically becomes active within 24–48 hours.
Customs, Duties, and Taxes
We are not responsible for customs duties, taxes, or import fees applied to international orders. All fees imposed during or after shipping are the responsibility of the customer.
Lost or Damaged Packages
We are not liable for products lost or damaged during shipping. If your order arrives damaged, please contact the shipping carrier directly to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Incorrect Shipping Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Contact Us
If you have any questions about this shipping policy, please contact us at:
Email: redhediicontact@gmail.com